Specifications

Dimensions & Weights

Product Features

Description

Weight ＆ Dimension

Overall Size:13 Ft W x 10 Ft D x 9 Ft H (400 x 300 x 276 cm) Interior Space Width-Side to Side:11.75 Ft Interior Space Depth-Front to Back:8.7 Ft Interior Space Height-Top to Bottom:8.5 Ft Stand tube size:0.8" Item Weight:72.75 lbs (33 kg)

Specifications

Roof Color: Brown/Gray Product Type: Gazebo Frame Material: Steel Frame Finish Color: Black Powder Coated Frame Finish:Yes Soft Roof: Yes Roof Material: Polyester Tiered Roof: Yes,Double Tier Roof Snow Load Capacity: 10 Pounds Roof Hanging Weight Capacity: 5 Pounds Portable: No Storage Bag Included: No Rust Resistant;Weather Resistant;Water Resistant: Yes Pieces Included: 1 x Gazebo(Contains tools and accessories);1 x Installation Mesh Screens (Mosquito Net)Included: Yes,4 sides

Specifications

Supplier Intended and Approved Use: Residential Use Compatible Installation Surfaces: All Surface Types Country of Origin: Made in China About Assembly Installation Required: Yes Level of Assembly: Full Assembly Needed Adult Assembly Required: Yes Suggested Number of People:2 Installation Style: Anchored Assembly Instructions Included: Yes Installation tools included: Yes Tips: 1.When encountering heavy rain, please clean the stagnant water on the tarp in time, so that the tent can be used for a longer time. 2.There will be some regular small holes on the top cloth, that is the positioning hole, not the quality problem, do not do after-sales treatment.

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at info@anyhi.com. Please note that returns will need to deliver to the specified address

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Side note:  

If the items are returned due to non-human factors(defective, damage or wrong items sent), we will cover the shipping fees.

If the items are returned due to other reasons, you are responsible for the return shipping charges.

You can always contact us for any return question at info@anyhi.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.and also you are reponsible for shipping fee.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at info@anyhi.com.

Under normal circumstances, we ship within 3-5 working days, and it is expected to be delivered within 7-10 days.

Thank you for your patience and understanding.