Specifications
| Place of Origin | China |
| Main Color | Orange |
| Main Material | Velvet |
| Filler | Foam |
Dimensions & Weights
| Assembled Length (in.) | 24.80 |
| Assembled Width (in.) | 22.80 |
| Assembled Height (in.) | 33.90 |
| Weight (lbs) | 16.40 |
Product Features
Description
Return & Refund Policy Of Bath&Faucet Items
The following conditions do not qualify for return
· Misunderstood the image of the product.
· Items do not {t properly but were made accurately.
· Not the color you wanted.
· Change of mind / No longer wants it.
· Not the quality you wanted.
· Ordered the wrong item by mistake.
· Wrong size. Tolerance size within +/- 1 inch is treated as industry acceptable.
· Order come later than expected.
· Item were ordered by mistake.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at info@anyhi.com.
Return shipping fees?
Depending on the reason for return, once your return is approved, you may be responsible for return shipping costs. We will refund you the products cost when we receive the returns.
Refund Limit
Once returned items were received, we will inspect to ensure in brand-new condition, unused and with original tags and
packaging. Then we will either (at our discretion) offer a full refund for the price of the product, or repair or replace the product (we will notify you by e-mail of the action we will take). If you meet our return criteria and provide the above-mentioned product defect photos and shipping label, then we will provide a refund for the full cost of your purchase of this order immediately after we receive and confirm the return package, which will be returned to your original payment method within 3-10 days.
Refunded products cost = Order amount - ( Handling + Packing +Shipping Fee), that account for 20% of order amount. Finally you get refund amount, 80% of order amount.
Return Shipping Address
Once return request was approved, you will be provided with return shipping address by email
Dispute
Starting a dispute will cost you more time and your money will held by the bank for some time, while by communicating with us, we will try our best to help you.
When can I expect to receive my order?
Customized Drapes Lead Time
Handling time: 3-7 days. Standard shipping : 7-14 days. Express shipping : 3-7 days.
The shipping time provided on our website is a guide only and represents the time frame that 95% of orders are filled within. If you require drapes by a certain date, please contact us at support@twopagescurtains.com to confirm the time frame and order it in advance.
Once order(s) are shipped, you'll receive a tracking number to follow up with carrier.
Which countries do you ship to?
Worldwide
How much is the shipping fee?
--cost is various base on different item and shipping address
Can I indicate certain carrier?
No, we select and decide carrier according to destination country, order package weight etc. We work with FedEx, DHL and UPS which are high reputation carrier to ensure smooth delivery. We own direct carrier account to make sure shipping service is expected. We provide door to door service.
Where can’t we ship to?
We only accept to ship to street, like office, home address. We can't ship order to military address. We can't ship order to PO Box address.
Where will my order be shipped from?
Order ship from vertical factory in China directly by carrier UPS, DHL or FedEx.
How do I track my order?
Once order was picked up by carrier, our system will send you email to advise carrier and tracking number. You may visit carrier offical website to monitor your package. You are able to work with carrier to make appointment of delivery time.
Can I change my shipping address after pick-up?
No, changing the address is not supported. Please be sure to verify the shipping address before placing the order.
Do I need to pay some duties or VAT ?
Yes, if there produce the duty and VAT. Any duties and VAT are on your side. The duties fees and VAT depend on the tax laws of your country custom.
Please contact your local delivery service FIRST if you don't receive the package:
FedEx：1.800.GoFedEx or 1.800.463.3339 (US & Canada)
UPS：1 (800) 742-5877 (US & Canada)
DHL：18002255345 (US); 18553457447 (Canada)
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Frequently Asked Questions
Please reach out to customer service on the product you are inquiring about and we will be more than happy to give you an update on the product you are looking for!
Free Shipping. While we’re working on setting up quicker options in the future, we don’t quite offer expedited shipping options or date-specific delivery just yet.
* While shipping may be free, there may be a state-related recycling fee if you are from CA, CT, and RI.
We strive really hard for perfection, but despite our best efforts, mistakes do happen. In case there are any faults in the materials you receive or any kind of manufacturing defect, we'll make sure you are taken care of as fast as you can say, “There’s a box on my doorstep.”
If you'd like to start a warranty claim process, please submit a warranty claim request here.
Useful Link: Customer Support Request Form
If you have placed your order via anyhi.com, you can cancel items or orders that haven't entered the shipping process yet by submitting a cancellation request here.