- EASY TO PULL DOWN & UP: Our zebra roller shades is very easy to pull down and up. To control the light in your room, simply lift up or pull down from the bottom, it will stay at where you stopped. And the cordless design is safe for kids and pets.
- HIGH-END QUALITY: Zebra roller shades have dual fabric layers combined sheer mesh and opaque fabric slats, when you open or shut the windows shades, the two layers will move relatively, in this way you could easily control the brightness, view and privacy.
- ENVIRONMENTALLY FRIENDLY MATERIALS: Made of environmentally friendly polyester, suitable for humid environment, moisture-proof and oil-proof. After exposed to sun light for years, it will still keep almost the same, no peeling off, no cracking, no color changing and no unpleasant smell.
- EASY TO INSTALL: All necessary accessories are included in the package, and the installation manual and video will help a lot in installing the windows shades, you could complete the installation in minutes.
- EASY TO CLEAN: The roller window shades have double-layer fabric to adjust the light, to clean it ,use a small cloth, a feather duster or a hand vacuum cleaner with a soft brush.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at info@anyhi.com. Please note that returns will need to deliver to the specified address
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
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If the items are returned due to non-human factors(defective, damage or wrong items sent), we will cover the shipping fees.
If the items are returned due to other reasons, you are responsible for the return shipping charges.
You can always contact us for any return question at info@anyhi.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.and also you are reponsible for shipping fee.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at info@anyhi.com.
Under normal circumstances, we ship within 3-5 working days, and it is expected to be delivered within 7-10 days.
Thank you for your patience and understanding.
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Frequently Asked Questions
Please reach out to customer service on the product you are inquiring about and we will be more than happy to give you an update on the product you are looking for!
Free Shipping. While we’re working on setting up quicker options in the future, we don’t quite offer expedited shipping options or date-specific delivery just yet.
* While shipping may be free, there may be a state-related recycling fee if you are from CA, CT, and RI.
We strive really hard for perfection, but despite our best efforts, mistakes do happen. In case there are any faults in the materials you receive or any kind of manufacturing defect, we'll make sure you are taken care of as fast as you can say, “There’s a box on my doorstep.”
If you'd like to start a warranty claim process, please submit a warranty claim request here.
Useful Link:Â Customer Support Request Form
If you have placed your order via anyhi.com, you can cancel items or orders that haven't entered the shipping process yet by submitting a cancellation request here.